Nicolas Rodriguez always imagined he would grow up to help others. Although his father’s goal was to have him take on the family strawberry farm, Rodriguez wanted to hold his own career in business and leadership. He was able to do just that. When Rodriguez joined the Company over five years ago, he assisted in opening new stores in our fast-growing California market. “I found TitleMax through LinkedIn and applied while I was still working in Mexico. Things didn’t work out because I wanted to be in California. When I came back to the states, I reconnected with the recruiter, …
At the TMX Finance® Family of Companies, women are leading the way. They’re mothers, mentors, military veterans, community volunteers, and operators. Our women are leaders. Read all the interviews we held in our Women of the 20th blog series to learn how they each became the leaders they are today. Tell us about your journey with the Company. “I started with TitleMax® as a Customer Service Representative in September 2012 and worked my way up through every position at the store level. This led to my promotion to General Manager in April 2014. Then, my former Regional Vice President reached …
Submitted by: Senikka Wilkinson-Davis, General Manager
What does Black History mean to me? Black History to me means that without some of the great leaders who have come before me, I wouldn’t have the same opportunities I, or any of us, have today. Black History Month in my household is not celebrated just February; it is every day of every month. I have three children. It’s very important my children know the life we live wasn’t given but earned, and a lot of people paid a hefty price for us to live the way we do. I have a daughter, who is a freshman in college. …
Submitted by: Hector Escobar, District Director of Operations
Being part of the TitleMax® team has allowed me to see and feel the warmth of the Mexican culture. I really enjoy the way my Hispanic customers open up to me. They not only come in to get a loan, but to talk about their families, their plans, and even what they plan to cook that night or do that weekend. Being part of this team has allowed me to form deeper and stronger relationships with clients than what is accustomed in this industry because you know so much more about your clients and their families. This type of relationship …
Submitted by: Caitlyn Fahey, Executive Assistant of Shared Services – Dallas On Monday April 16th, I was able to visit one of our TitleMax stores in Carrollton, Texas as part of the New Hire Program to observe store operations. As a corporate employee, I really wanted to see the front-line processes of our organization and learn about the day-to-day store activities. Throughout the visit, I was able to see the customer onboarding process, vehicle appraisals using the ACV tool, payment transactions, and collections activity. But, my biggest takeaway from my experience was the interactions and relationships between customers and store …
Submitted by: Michelle Cook, District Director of Operations For the fourth year in a row, Tennessee and North Georgia Districts 143, 25, and 35 collected and donated between 500-700 used printer toner cartridges to an organization based out of Chattanooga, TN called: FACES: The National Craniofacial Association. This organization supports children born with cranio-facial abnormalities and their families who are financially unable to take their child to major medical centers where specialized craniofacial teams provide the safest and most advanced treatments for building a face and skull. There is never a charge for any service provided by FACES, including travel, …
The TMX Finance® Family of Companies is pleased to announce its recent groundbreaking hire to the TitleMax® executive team –Max has officially signed on as the Company’s first-ever Chief Opportunity Officer. Within this role, he will serve as not only the face of the organization, but the executive driving force behind improving the understanding and connection the Company has with its consumers. As COO, Max will be responsible for leading the Store Operations teams toward a more innovative future with modernized critical thinking and optimized customer experience. Though his home base will be the Savannah Corporate Campus, Max will spend …
Submitted by: Maggie Yarbrough, Social Media PR Strategist The TMX Finance Family of Companies held its 4th Annual Company-wide food drive during October and it was a resounding success! Thanks to the generous support of our customers, community partners, and team members- we collected 23 tons of food, which equates to 137,240 meals to support our neighbors in need! That’s a “ton” of meals! Together, we crushed last year’s totals making this initiative one for the books! Today, one in six people in America faces hunger while 49 million Americans struggle to put food on the table. Our food drive …
Submitted by: Donna Smith In 2009, after 26 years in the automotive retail business in a finance support role, I was ready for a more personal challenge. I researched the TMX Finance Family of Companies and was an immediate believer! The excitement that exuded from the District Director I interviewed with was contagious. After all, how many companies are structured in transparency to allow every team member an opportunity to advance with unlimited earning potential? I began my career here as a Customer Service Representative and after six months of learning invaluable relationship-selling skills from a veteran store operator, I was …
Submitted by: Katelynn Migues I was always the girl who not only doubted herself, but who always seemed to be doubted by others. But ever since I was young, I have always found ways to do things on my own. I always saved money to get what I wanted before anyone could buy it for me and I would save hundreds! I knew what I wanted and I worked hard to make it happen. Through my experiences, I have learned to push myself to keep moving forward. I’m now 21 years old with a home I purchased for myself at …
