Submitted by: Charlie Chan, General Manager
My name is Charlie Chan, Asian American and a General Manager for TitleMax® in Las Vegas, NV. I started with TitleMax® in California in 2016 and relocated to TitleMax® of Nevada in the middle of 2020. I grew up in Manila, Philippines, and was raised in two different cultures—Filipino and Chinese heritage—which I consider a blessing because I was able to embrace diversity early. The Philippines proudly boasts to be the only Christian nation in Asia with more than 86% of the population Roman Catholic1. Easter is one of the most important “Holy Weeks” as we remember Christ’s passion—his suffering, …
You started as a CSR and are now a Certified GM Trainer. Tell us about your journey. I started as a Customer Service Representative back in 2012. I didn’t even know what the title of a vehicle looked like. I worked as a CSR in TitleMax® of Conway for a year and a half. During that time, I was the over-achiever, always volunteering to run errands and help other stores with staffing, and I craved the Goal Board like no other. Once I was actually given the position as Assistant Store Manager, I was already there mentally. I stayed in …
Submitted by: Sharon Wasser, General Manager
Let me tell you about my mom, Joan Callahan! She went from a stay-at-home mom and wife to a single mom of five overnight. She managed to give my siblings and me a great childhood despite her own struggles. I can’t imagine how many times she went without, so that we didn’t have to. I have learned so many things from my mom’s parenting style and have applied it to how I raised my kids. She taught us that success isn’t measured by how much money you make, but by how much of an impact you make on another person. …
Submitted by: Lindsay Gray, Senior Manager of Internal Mobility
One of my favorite things to do is watch and participate in sports. As a former collegiate soccer player (over a decade ago), I was blessed with the opportunity to play with and against some of the best women athletes in the country. My teammates and coaches pushed me physically, mentally, and emotionally every day to be the best version of myself. Fast forward to a decade later, I ran and worked out every chance I could get – but once I had my third child, I lost my motivation and didn’t have anyone to hold me accountable. Three months …
Submitted by: Judy Parrish, Executive Assistant of Shared Services
When we think of heroes, we oftentimes envision a character who wears a cape and has supernatural powers. However, my hero became my hero at a very young age, when I was just 2 years old. My hero is my older sister, Lynne Davis. She and I were neglected and abused as children by our mother, and when left alone for what felt like weeks, she fed, cleaned, and protected me. She was 3 and I was 2 years old. My sister kept me alive. We survived because of her. Not long after those terrible conditions, we both were …
Submitted by: Sharon Pope, Leasing Manager
In American race relations there’s room for one thing – forgiveness. It’s like a spoonful of liquid medicine. It is important, it heals, it strengthens. How many times have I walked in front of someone and not held the door? Then seconds later thought, “ugh, that was silly, why didn’t I hold the door?” Then those days when I’m in a hurry and don’t have time to let another driver into my lane. So, I just speed by and let them get in whenever, however. The best thing I can do when I am aware that I haven’t made room …
Submitted by: Jessica Fox, General Manager
Most women in leadership roles at the TMX Finance® Family of Companies inspire me. Despite their hectic lives, they get up every day with passion and enthusiasm for our industry. They get out of their comfort zone and venture into the unknown, all while remaining positive and bringing high energy. They want to see everyone reach their full potential. They don’t seek to build their kingdom; they genuinely seek to build people! These are true leaders, and that is so inspiring to me! I’ve been with the TMX Finance® Family of Companies for seven years. I started as a Customer …
Submitted by: Caitlin Bromley, Assistant Store Manager
As a 31-year-old wife and mother, I have always struggled with finding that perfect balance of having a career that would allow me time with my family. I love how this Company has given me that perfect balance that allows me to enjoy building my career while still maintaining my home life. Being the wife of a first responder has its own set of challenges, but ones that have taught me to take each day as a blessing and to enjoy every day with no regrets. My son is by far my greatest accomplishment and my biggest blessing. So, it …
Black History Month is an annual event honoring the many vital contributions of Black Americans, something the TMX Finance® Family of Companies is proud to celebrate. What started as “Negro History Week” in 1926, observed on the second week in February to honor Abraham Lincoln’s and Frederick Douglass’ birthdays, has turned into a month-long devotion to celebrating Black Americans. We honor diversity through celebrating the heritage and traditions of our Team Members. In turn, we leverage cultural holidays like Black History Month to inspire Team Members to learn more about the history, themselves, and their Team Members. To honor the …
Black History Month is an annual event honoring the many vital contributions of Black Americans, something the TMX Finance® Family of Companies is proud to celebrate. What started as “Negro History Week” in 1926, observed on the second week in February to honor Abraham Lincoln’s and Frederick Douglass’ birthdays, has turned into a month-long devotion to celebrating Black Americans. We honor diversity through celebrating the heritage and traditions of our Team Members. In turn, we leverage cultural holidays like Black History Month to inspire Team Members to learn more about history, themselves, and their Team Members. We have worked to …
