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Posts Tagged: career growth

Black History Is Something To be Thankful For

Black History Is Something To be Thankful For

As a country, people of color have just one month of recognition that was not offered to them, but taken as an opportunity. An opportunity to reflect on the struggles, the trials, and the tribulations beset on a group of people who were forced to this place by oppressing colonizers looking to build a land based on morals and values. Those oppressors would somehow call it “the land of the free.” My ancestors would agree, as I hope my son never has to. But if this is free, then I wish to change the definition. Just over 500 years later, …

Meet Shawn Jordan

Meet Shawn Jordan

Leaders Making History: Shawn Jordan, Regional Vice President of Operations   “You don’t decide to be a leader; your team decides who they’re going to follow.” Shawn Jordan started with the Company in 2001, “back when we walked around with candles and wrote on tablets; not the kind we have today,” he joked, giving insight to how far along the Company had come since its humble beginnings. Through growth and determination, Mr. Jordan proved himself by successfully running a location and growing into the one of the first African American multi-unit leaders within the Company. “I got a phone call from …

Meet Chris Elliott

Meet Chris Elliott

Leaders Making History: Chris Elliott, District Director of Operations  Chris Elliott celebrated his 15-year anniversary with the Company in 2019, a true milestone in his career, and has pioneered some of the leadership and marketing strategies we use today.  “I came in as an overstaff manager back in the day. The process was much different back then for training, but I quickly took over a new office in Jonesboro. I was employee #81 in the Company.” His infectious enthusiasm and motivating spirit have led team members to choose him as a leader and mentor. He admits that if he wasn’t …

Meet Tiffany Leonard

Meet Tiffany Leonard

Leaders Making History: Tiffany Leonard, District Director of Operations  Tiffany Leonard started her career with the Company in 2003 and has paved the way for emerging leaders by becoming a mentor and sharing her story of success. “I started as a Manager- in-Training in Alabama. What was most impactful for my career was understanding how to grow a well-balanced business from the leaders before me.”  Leonard seeks inspiration from her ancestors, her compassionate and hard-working parents, and the mentors who have guided her in her career. Through it all, the biggest leadership lesson she teaches is one of service. “As …

Iron Sharpens Iron

Iron Sharpens Iron

Submitted by: Kevin Godwin, District Director of Operations As a seasoned operator and proven leader with our company for going on 15 years there is one evident truth in the dynamics of our business as well as the role of leadership…IRON SHARPENS IRON! I was reminded of this during my current mentorship, when paired with one of the most energized and passionate mentees I have had in some time, GM Shaunna Harris! Our partnership convicted me on a personal level, and reminded me why the TeamUp Program is vital to not only developing our future leaders but is a place …

As a Mentor, You Become a Mentee as Well

As a Mentor, You Become a Mentee as Well

Submitted by: Jerald Horner, Chief Information Officer  This year is my first experience with the TEAM Up Mentor Program. At first I was reluctant to sign up as a mentor because it felt a bit egotistical that I could have something to offer. If anything, I should be a mentee! As it turns out, as a mentor you become a mentee as well. The interactions are to help the mentee, but the mentor learns a lot about themselves and others through those conversations. The program also doesn’t have to be an exclusive one-on-one experience. I shaped it into a broader …

Battling Internal Demons and Self-Doubt

Battling Internal Demons and Self-Doubt

Submitted by: Victoria Newman, General Counsel Through the mentoring program, you get the opportunity to share your experiences. I’ve found that people assume others always “have it together” when that is often far from the truth. We all battle our own internal demons and self-doubt, and it’s nice to break down those presumptions of perfection.  You also you have the opportunity to expand your knowledge of other departments’ struggles, workload, processes, pressures, structure, and other nuances. This knowledge allows you to work more effectively with those departments and makes you a better business partner. I have personally benefited from my mentor’s …

Gaining More Knowledge

Gaining More Knowledge

Submitted by: Shannon Beasley, Director of Corporate Recruiting To me, the word “mentor” means growth; both personally and professionally!  I have had the opportunity to participate in our Company mentor program as a mentor and now as a mentee.  As a mentor, I enjoyed being a part of someone’s career development and helping them to grow through gaining more knowledge in a particular area of the Company.  And now, my mentor is doing the same for me.  As part of our Talent Acquisition team, my focus has been solely on identifying top talent to join our Company and through the mentorship program, …

Learning Something New Every Time

Learning Something New Every Time

Submitted by: Gilbert Garcia, ACV Supervisor Level III Being a participant in the TEAM Up program has helped me grow my career in more ways than one. It has given me so many opportunities to gain exposure in different departments within our Company. As a mentee, I was able to partner with top talent to help me in areas that I may have been struggling with in my position, and I was given best practices, training, and development to help me be more efficient in my day-to-day operations. As a mentor, I really try to inspire, coach, and pass on all the …

Being a Mentor is an Honor

Being a Mentor is an Honor

Submitted by: Victor Johnson, Director of Contact Center I have had the honor of being a mentor in the TEAM UP Program for three different mentees in the past nine months. TEAM Up is special to me because I have been mentored by a few very important people at critical stages of my life and career, so I can appreciate the value in such a program. My first mentee has grown quite a bit since we were connected back in November 2017. She was not very outspoken and was not sure how to get motivated about advancing her career. Now, she is …

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