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MAX-imizing your Customer Experience

MAX-imizing your Customer Experience

When it comes to our customer service philosophy, nobody sums it up better than my boss, TMX Finance Family of Companies President, Otto Bielss when he says, “I get asked all the time – what’s the best marketing plan or where is the best place to market? My answer is always inside your four walls first. If you have customers – the first marketing strategy is always to make sure that they are all coming back to you!”

Over the past few months my team and I have been hard at work developing new initiatives to better serve our customers. The exciting changes ahead are a reflection of our dedication to YOU! We all strive to go above and beyond customer expectations in a number of ways.

We’re Listening

From in-store feedback to online reviews, we appreciate your honesty and endeavor to implement changes that reflect your concerns. Through a variety of social networks, we stay connected to our customers. Whether you use Facebook, Instagram or Twitter – we like to hear from you! We review your suggestions, comments, and concerns to help us adapt quickly and remain the industry leader.

The Best Team Members for the Best Customers

We recruit and hire top talent, so you receive the best customer service possible. We make every effort to understand your needs and wants. We understand these necessities are constantly evolving, and we are here to adjust on your behalf. With over 4000 team members nationwide, we pride ourselves on providing customers with clarity and confidence. You’ll rest easy knowing TMX Finance Family of Companies is here to help.

We are Close to Home!

From the first store opening in 1998 in Georgia, we have grown the number of our stores for added convenience to our customers. With over 1000 locations, spanning 16 states, we are able to serve you, where you live!

Thank You to All Our Customers – New and Returning

Our team cannot express our gratitude by giving thanks only once a year, that’s why we have developed our mission around our customers. Helping people is our business and we do it every day. Thank you for entrusting us with your business. You have always been our number one driver for success.

Thank you!

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