Submitted By: Clay Hall, Human Resources Senior Manager
I’ve been with the Company for 4 ½ years now. I’ve had various roles in that time, but the one constant area of responsibility I’ve maintained throughout my tenure has been oversight of workers’ compensation and other lines of insurance held by the Company.
The first reactions most people have when discussing insurance are that the subject is dry and boring. And, yes, I admit, there are elements of working with insurance claims that are indeed dry and boring. The prospect of keeping up multiple spreadsheets containing an endless stream of formulas, percentages, and other numbers-based data can drive a math-averse person like me nuts (there is a reason I majored in political science and not physics).
I don’t particularly like talking about premiums, deductibles, ratios, and the other infinite bits of jargon that constitute the English-adjacent language of Insurance-ese. But, beneath all of the math and data and buzzwords, the driving factors behind all of these claims are people. Helping people is the reason that I’m in Human Resources, and all of that nutty data can be put to use to assist our employees.
What I mean is that analyzing the types of workers’ comp claims that we see can assist in determining better ways of preventing those claims from occurring in the first place. For instance, if I see a large number of back sprain claims, I will look into ergonomic safety training.
We are currently in the early stages of revamping our Safety Program. Over the last 4 years that the Safety Program has been in place, we have seen a drastic decrease in work comp claims. Even with this success, I think that we can make the program even better and be of better use to employees. My mission over the next year is to revise all of the processes we have in place to make them more efficient, and to begin new initiatives that will be beneficial to employees and help them stay safe while at work. So be on the lookout for new information, and in the meantime, feel free to reach out to firstname.lastname@example.org with any questions.