World-class talent doesn’t just happen; it is nurtured, grown, and developed. Our culture is what directs our future, and it’s important that we take the responsibility seriously and pass it along every single day.

Our Culture of Growth

Our culture is designed for people who want to live and work with purpose and who are driven by a passion to succeed. We want our Team Members to grow and develop both professionally and personally so that every day they are making an impact on their careers, their customers, and their teams.

We’re obsessed with creating development opportunities that help build new skill sets, strengthen talent, and broaden knowledge bases that begin on our Team Members’ first day and continues throughout their careers.


Consider this the official welcome to the Community Choice Financial® Family of Brands! Going through our orientation process, new Team Members will not only learn about the Company and our culture, but also get individualized training to be successful. Our people are the most critical component to our long-term success, so it’s no surprise we want to ensure our Team Members get the tools they need to begin their career on Day 1!


CCU (Community Choice University) is our learning portal filled with videos, eLearning modules, and learning playlists that provides Team Members with all levels of training on both technical and soft skills. The goal of CCU is to help Team Members successfully perform their role within the organization while also helping them develop and grow personally so they can take their career to the next level.


We believe that connecting engaged and driven Team Members with successful Company leaders allows them to grow and further develop in their careers and in their personal lives. That’s why we created Team Up; we wanted to offer our Team Members a structured setting for this mentor/mentee relationship building and coaching. This program allows our Team Members to customize their career paths, network with leaders across the organization, and achieve their career development goals.


Step Up is our leadership development program offered to Team Members who are blazing their own trails and their career paths are on fire! We make sure we’re providing the fuel and the tools like customized development plans, live training events, and small group development sessions to keep those fires lit so Team Members can channel their passion into becoming the leaders they are meant to be.


Like the old saying goes: “If you’re not learning, you’re not growing.” Our executive coaching opportunities don’t just train or teach our leaders what they already know; we strive to empower our leaders to develop their own solutions to issues, increase confidence, and transform their lives.