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TMX Talks Blog

July 12: The TMX Finance® Family’s National Hiring Day!

Submitted by: Amanda Barnes, Director of Talent Acquisition, Store Operations, and Heather Sueirro, Talent Strategy Manager 2018 has been an exciting year for the TMX Finance® Family of Companies! From a Talent Acquisition standpoint, we revamped our standard method of hosting interview days by introducing open interviews in every store, on every Thursday, across the nation. And so Career Nights were born, because that’s what they represent—a night to jumpstart your new career by learning more about our work family. Excitingly, for the first time ever, we are now able to provide on-the-spot contingent job offers to qualifying Customer Service …

Corporate New Hire Program

Submitted by: Caitlyn Fahey, Executive Assistant of Shared Services – Dallas On Monday April 16th, I was able to visit one of our TitleMax stores in Carrollton, Texas as part of the New Hire Program to observe store operations. As a corporate employee, I really wanted to see the front-line processes of our organization and learn about the day-to-day store activities. Throughout the visit, I was able to see the customer onboarding process, vehicle appraisals using the ACV tool, payment transactions, and collections activity. But, my biggest takeaway from my experience was the interactions and relationships between customers and store …

Ted Helgesen Named Chief Business Officer

The TMX Finance Family of Companies is proud to announce the promotion of Ted Helgesen to our newest executive position, Chief Business Officer. In this inaugural role, Ted will lead the Company’s customer-facing business operations and is responsible for delivering results that contribute to the maximum profitability of our operations while catapulting the business into the next stage of customer growth and market opportunity. Ted joined the Company bringing over 20 years of multi-unit managerial and executive leadership experience with him to the role of Director of Operations where he trained for seven months in District 1 of Division 1. …

Jerald Horner Named Chief Information Officer

Submitted by: Maggie Yarbrough, Social Media and PR Strategist We have some very exciting news! We are thrilled to announce that Jerald (Jerry) Horner, our current Senior Vice President of Technology, has been promoted to Chief Information Officer! In this new role, Jerry will continue to lead the IT team and ensure the Company’s technology needs are met and that the IT initiatives are aligned with the organization’s intermediate and long-term growth strategies. Jerry will remain in the Dallas corporate office, reporting to the President of the Company, Otto Bielss, and continue providing strategic direction for the IT Department in …

Meet Anna Molidor

At the TMX Finance Family of Companies, women are leading the way. They’re mothers, mentors, military veterans, community volunteers, and operators. Our women are leaders. Read all the interviews we held in our Women of the 20th blog series to learn how they each became the leaders they are today. What has been one of your most empowering moments at the TMX Finance Family of Companies? At the end of 2014, I was running a TitleBucks in Austin, TX that I had recently been promoted to about 5 months prior. One day, I was at my office when an email …

Women Leadership in Action

With: Jennifer Harris, Associate General Counsel and Employment Counsel I was recently invited to attend the Consero Financial Services & Insurance Litigation forum which was held in New York, NY. For a bit of context, Consero is a relatively new events company that is taking an unorthodox approach to the normal business/continuing education conferences that us legal folks generally attend, not only to fulfill our annual continued education requirements, but to network with other industry professionals and learn about top-of-mind topics. Unlike other conference formats (where other lawyers speak at you about court cases and the letter of the law), …

Meet Nichole Baxter

At the TMX Finance Family of Companies, women are leading the way. They’re mothers, mentors, military veterans, community volunteers, and operators. Our women are leaders. Read all the interviews we held in our Women of the 20th blog series to learn how they each became the leaders they are today. Is there anything unique about your career background? Prior to working at the TMX Finance Family of Companies, I was a food and beverage manager where customer service and hospitality was the heartbeat of the business. This combined with great process management and a high level of attention to detail, …

Meet Julie Thibodeaux

At the TMX Finance Family of Companies, women are leading the way. They’re mothers, mentors, military veterans, community volunteers, and operators. Our women are leaders. Read all the interviews we held in our Women of the 20th blog series to learn how they each became the leaders they are today. How has your time at the TMX Finance Family of Companies been special? My time here has been special because I’ve had the opportunity to work with the best people in the industry who really take pride in training and developing anyone who is willing to learn. I’ve learned so …

Meet Michelle Wright

At the TMX Finance Family of Companies, women are leading the way. They’re mothers, mentors, military veterans, community volunteers, and operators. Our women are leaders. Read all the interviews we held in our Women of the 20th blog series to learn how they each became the leaders they are today. Tell us something unique about your career background. I was a General Manager for a car dealership for six years prior to working at TitleMax. I have 17 years of experience in sales and customer service. What has been one of your most empowering moments at the TMX Finance Family …