Founded on the principles of excellence in customer service, integrity in all that we do, respect for one another, and enthusiasm for our mission, we have built a solid foundation for our Company, our team members, our customers, and the communities we serve. The past 20 years has brought many changes, challenges, and successes that are woven into our cultural fabric and make us the Company we are today. These moments have defined us for the past 20 years and while we are continuously growing and changing, our foundation was built to last.

20th Anniversary Events & Initiatives

Check out what we’ve got planned for our 20th Anniversary Year! (More events coming soon!)

Customer Appreciation Day
January 12, 2018

Our way of saying Thank You. We kicked-off our 20th Anniversary Celebration with a nation-wide Customer Appreciation Day on Friday, January 12, 2018! For the first time in our Company’s history, every single store across all 17 states we operate in joined together to show our loyal customers, both past and present, how much we appreciate their business. After all, they are the reason we are celebrating 20 years!

TMX Project SERV Pledge

Our Talent Acquisition team has made a 20th Year Anniversary pledge to hire 100% more veterans in 2018 than in 2017. We’re dedicated to hiring even more U.S. military veterans in our aim to support the communities we serve and more importantly, to support those who have served our country.

The Talent team is partnering more strategically with their hiring managers to help fulfill the TMX Finance® Family of Companies mission to help its customers while fulfilling the TMX Project SERV mission to help find employment within the Company for veterans.

Share Your Story

Be sure and read our Share Your Story blog series! As a special addition to our 20th Anniversary celebration, hear how our team members are building their own legacies. A legacy grows with each new experience, with each previously untested idea and bold ideal that someone is courageous enough to implement! Whether it’s in their personal lives or in their careers- read how our team members are making their mark on the world!

TMX Cares Goal Thermometer

TMX cares Fund

We are a team. We are one.
We are the TMX Finance Family.

The TMX Cares Fund is our most recent legacy that will live on for future generations. In 2017, we launched our first emergency team member financial assistance fund. To commemorate our 20th Anniversary, we’re challenging team members to raise $20,000 to support team members experiencing extreme financial hardships due to unexpected and critical family crisis’. This will be our first full year offering assistance to our team members and we are excited to meet this challenge!


How We’ve Built a Strong Foundation

With Passion. At the very heart of our foundation, are our people. Our people have been passionate about building this Company into something great for 20 years and we’re not stopping anytime soon. Through the good times and the challenging times and through the many changes, we have remained strong because of our people. Read how we have transformed over the years and how we support the foundation upon which we were built.

July 12: The TMX Finance® Family’s National Hiring Day!

Submitted by: Amanda Barnes, Director of Talent Acquisition, Store Operations, and Heather Sueirro, Talent Strategy Manager 2018 has been an exciting year for the TMX Finance® Family of Companies! From a Talent Acquisition standpoint, we revamped our standard method of hosting interview days by introducing open interviews in every store, on every Thursday, across the nation. And so Career Nights were born, because that’s what they represent—a night to jumpstart your new career by learning more about our work family. Excitingly, for the first time ever, we are now able to provide on-the-spot contingent job offers to qualifying Customer Service …

Corporate New Hire Program

Submitted by: Caitlyn Fahey, Executive Assistant of Shared Services – Dallas On Monday April 16th, I was able to visit one of our TitleMax stores in Carrollton, Texas as part of the New Hire Program to observe store operations. As a corporate employee, I really wanted to see the front-line processes of our organization and learn about the day-to-day store activities. Throughout the visit, I was able to see the customer onboarding process, vehicle appraisals using the ACV tool, payment transactions, and collections activity. But, my biggest takeaway from my experience was the interactions and relationships between customers and store …

Ted Helgesen Named Chief Business Officer

The TMX Finance Family of Companies is proud to announce the promotion of Ted Helgesen to our newest executive position, Chief Business Officer. In this inaugural role, Ted will lead the Company’s customer-facing business operations and is responsible for delivering results that contribute to the maximum profitability of our operations while catapulting the business into the next stage of customer growth and market opportunity. Ted joined the Company bringing over 20 years of multi-unit managerial and executive leadership experience with him to the role of Director of Operations where he trained for seven months in District 1 of Division 1. …

TMX Women of the 20th

TMX Women in Leadership

We have some of the best executives leading our Company and many of them are women! As a way to recognize our women leaders, we are celebrating their many contributions and achievements throughout the year. We launched this monthly series on International Women’s Day, March 8, 2018.

Each month, we are featuring a different female leader in the Company on our new Women in Leadership webpage. Here, they are sharing their best and boldest advice about how they have fearlessly pursued their dreams. #PressforProgress

Women in Leadership